AeroToys
Channels · In progress

AeroDesk

The installable call-centre desk for airline agents — create and service orders fast, on the open AeroToys stack. The front line for offers and orders, built for the people on the phones.

Create orders in seconds

Agents turn a shopping request into a confirmed order — offers, ancillaries, payment — without leaving the desk.

Full servicing

Changes, refunds, re-issues, and disruption handling — all against the same single order record.

Installable & fast

A native desktop app for contact-centre agents — low latency, keyboard-first, ready for your telephony.

On the open stack

Reads and writes the Order Database (OMS) on DocumentForge, and prices with RuleForge.

One order, every channel

The order an agent creates is the same order serviceable from web, mobile, and the airport.

Built for the call centre

Purpose-built for agents handling real calls — quick search, clear order state, fewer clicks per booking.

Screens of the desk are on the way.

The call centre, on the open stack.

AeroDesk is the agent-facing counterpart to AeroWeb — same orders, same rules, one order record from shopping to servicing.