Pick the support model
that fits how you run.
Whether you're trialling on a laptop, running production in our cloud, or wiring AeroToys into a sovereign deployment — drop us a line. We read every email.
Say hellohello@aerotoys.ioOr subscribe to the newsletter for release notes, RFCs, and contributor calls.
Three ways to get help.
Start free and self-served, graduate to a hosted plan when you go to production, or move to an enterprise engagement when you need bespoke terms. Same code, same team — different levels of commitment.
Open Source
Apache 2.0 — fork it, run it, ship it. Minimal support, best-effort from the community.
- Full source on GitHub, no signup
- Community issues & discussions
- Public release notes and RFCs
- No SLA — best-effort responses
Hosted with Support
We run it for you, with response SLAs and a named contact for incidents and upgrades.
- Managed in our cloud or yours
- Response SLAs for incidents
- Upgrade & migration assistance
- Direct line to the core team
Enterprise
A tailored engagement — custom SLAs, dedicated engineering, on-prem or sovereign deployments.
- Custom SLAs and 24/7 options
- Dedicated engineering capacity
- On-prem & sovereign deployments
- Roadmap influence & private features
No pricing on this page on purpose — every airline runs at a different shape. Tell us what you'd want covered and we'll come back with a concrete proposal.
Send us a sketch of your setup.
A two-line email about your stack, your team size, and what you're trying to ship is enough for us to point you at the right tier — or tell you the free path is all you need.
Email hello@aerotoys.io