Channels hero

Channels

Headless APIs + ready-made airline touchpoints

Airport, contact centre, customer, and agency channels powered by the same Offer & Order spine — with full API access for your own builds.

Channels

Offer & Order control shouldn’t be locked to a single UI. We expose everything via APIs and ship turnkey experiences for airport teams, contact centres, customers, agencies, and admins so you can move fast across every channel.

Headless

Integrate anything via APIs and events.

Apps in the box

Airport, contact centre, and customer experiences ready to go.

Admin control

Role-based panels governed by the airline.

Headless APIs

Your software, your APIs

Headless APIs

Headless APIs

Every capability is exposed via APIs so you can connect existing systems or build new touchpoints. Nothing is hidden behind proprietary paywalls.

  • Native API connectivity for integrating into new or existing systems.
  • All features are accessible — no restricted endpoints.
  • Support for webhooks, streaming, and SDKs for rapid development.
Airport operations

Crew-ready apps

Airport operations

Airport operations

Full airport operation iPad/iPhone app for check-in, load, and aircraft ops plus headless endpoints for biometric or kiosk flows.

  • Native mobile apps for airport agents and OCC teams.
  • Desktop fallback for mixed environments.
  • Biometric/headless support for modern airport journeys.
Contact centre

Offer & Order cockpit

Contact centre

Contact centre

A web-based portal gives agents full control over offers and orders with scripts, payment capture, and servicing workflows.

  • Complete Offer & Order creation, servicing, and refunds.
  • Integration hooks for telephony/CRM stacks.
  • Agent guidance, notes, and compliance workflows.
Customer & online

Loyalty + IBE

Customer & online

Customer & online

Out-of-the-box IBE plus loyalty apps let customers create, manage, check-in, and engage with offers immediately.

  • Customer loyalty app in build and ready for launch.
  • Online booking engine with create/manage/check-in functionality.
  • Consistent rules ensure customers see the same offers as agents.
Agency & legacy

NDC + transition

Agency & legacy

Agency & legacy

NDC support (targeting 26.1) keeps agencies connected while a B2B portal is in progress. Legacy systems can integrate during transition.

  • NDC supported with 26.1 target compliance.
  • B2B agency portal underway for direct control.
  • Legacy systems can integrate via headless APIs during migration.
Administration

Airline-controlled

Administration

Administration

Airline-controlled admin panel for configuration, extensions, and role-based access for offer, ancillary, operations, and technical teams.

  • Role-based admin for teams (Offer, Ancillary, Ops, Tech, Scale).
  • Custom roles and permissions defined per airline.
  • Audit logs ensure configuration changes are governed.

FAQs

Can we customise the apps?

Yes. Source-available foundations let you extend or white-label every app.

Are APIs rate-limited?

We size throughput with you and expose throttling controls; nothing is hidden behind commercial gates.

How do legacy systems stay connected?

We support parallel integrations so airlines can migrate channels over time without a hard cutover.

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